Hashanka Gunasekara (E191423) - HR360 View

As technology continuously advances, the requirement to safeguard from cyber threats also increases rapidly. An analysis from CIPD emphasizes the importance of cyber security. Refer to facts and figures from the analysis below.  A KPMG study showed that a third of all UAE organizations suffered cyber security breaches in 2015 and Oxford Economics reported that the average large business loses £120m (US$156m) when it is hit by a hacking attack. (Reference: CIPD, 19 th Jul 2017) Another important aspect is training employees who do not come from an IT background. Regardless of the employees’ IT knowledge, every employee in the brokerage firm is exposed to cyber security threats. Therefore, HR has a duty to protect employees without IT knowledge by educating them on cyber security protocols. In addition to above mentioned duty, HR needs to ensure brokerage companies employ the right candidate to mitigate cyber security risks. (Reference: CIPD, 19 th Jul 2017) Refer below v...

Maintaining a demo trading platform to train employees can be observed throughout the industry. Demo trading platforms have resulted in building a risk-free environment for employees to learn and experiment with various trading strategies. One reported characteristic of the modern learner is the ‘digital native’ (Prensky 2011). This concept refers to younger generations of learners that have grown up surrounded by and using technology. They expect constant connectivity and use technology and the internet as their first point of call for gathering information – in fact, some researchers believe they may also process it differently (see Prensky 2011, Siemens 2005). This, coupled with the pervasive use of mobile and social networking sites away from the workplace, led some to suggest that technology will be widely accepted as a vehicle for learning. (Reference: cipd, Nov 2017) The above statement indicates how the role of technology plays a significant role in order to take the attentio...

Product and market training is a vital aspect of the brokerage industry since employees need to have a good understanding of complex financial products and markets to perform business-as-usual (BAU) activities. Therefore, most brokerage companies regularly arrange product and market training for their employees to give an understanding of the complex finance instruments and the product portfolio. The human resources department needs to synergize with other departments and needs to identify special training needs in other departments. Based on the training needs identified the HR department needs to construct a tailored training plan. Subject Matter Experts play a vital role by giving their input towards training requirements.  Some Brokerage companies maintain their own university to keep employees up to date on the financial industry.  A university that maintains in company`s intranet gives easy access for employees to learn more about organization and industry trends. Refer ...

  Learning & Development in Brokerage Industry Learning and development should be designed to make employees competent & confident in their job roles. When it comes to the brokerage industry, it is important to improve the skill set of several integrated professionals such as stock dealers, financial analysts,  compliance  officers, platform engineers & developers, investment advisors, Derivative specialists, Marketers, HR specialists, etc.      Regulatory Compliance training  Regardless of the profession, the very first scope that needs to be developed and continuously improved in the brokerage industry is regulatory compliance. Learning and development on regulatory compliance is more important for the brokerage industry than any other industry due to the sensitivity of the financial system and world economy. HR should emphasize that sustainability and the goodwill of the company can be affected by failure to adhere and would result in ...